Does Chartbeat track personal data?

In terms of the data we collect on behalf of our customers, Chartbeat’s service is what GDPR refers to as a “Data Processor.” In acting as such, Chartbeat obtains user internet protocol (IP) addresses and certain other online identifiers which constitute “Personal Data” under the GDPR’s broad definition.

Chartbeat’s products are designed to provide full functionality to our customers without needing any identifying information about our customer’s website visitors such as the name, email address or any similar information. We do not collect or store such information. Further, as a matter of data security and privacy, we also do not collect or store any sensitive or special categories of Personal Data.

For more details on Chartbeat's approach GDPR and how we protect personal data please visit our GDPR readiness page.


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