I see a message that tells me that there is no social interaction data for the story page's URL. What exactly does this message mean?

There are two reasons that you’ll see this image—one is that there really isn’t any social activity for that article, but the second is that social posts do exist but CrowdTangle has determined that the accounts aren’t influential enough to be tracked.

As a bit of background, CrowdTangle actively monitors more than 500,000 influential social accounts to uncover where your content is being talked about online. While the top social accounts are very well-represented in this group, it is not fully exhaustive. If you believe that a particular social account should be present in the Offsite Social feature, but currently isn't, please contact your CrowdTangle account manager for further assistance

Here are some ways to get in touch.