Help! The Heads Up Display won’t open

First just make sure that cookies are enabled in your browser. If your browser is blocking third-party cookies it will stop the Display from opening.
How do you enable cookies? Pick your browser from this list and get going.
The second thing you should do is clear cache and local storage. 
Then use the bookmarklet to launch the Heads Up Display.
Still having an issue? Let us know and we'll take a look. 

Here are some ways to get in touch.