When you first signed up for Chartbeat you chose a wonderfully secure password. But sometimes passwords can be slippery and we wouldn’t want you to be unable to access your real-time data.
If you lost or forgot your password just head on over to chartbeat.com/forgotpw and we’ll send you an email with a link to reset your password. If you don’t receive that email, get in touch with the Chartcorps and we’ll help you out.
But a password isn’t the only thing that keeps your account protected. Here at Chartbeat we highly recommend that you set up Two-Factor Authentication. This makes your account more secure by requiring a verification code you get through your phone (via either the Google Authenticator app or SMS) when logging in.
So even if someone manages to get your password, they won’t be able to login without the corresponding code.
For more information on Two-Factor Authentication check out our article on the topic here.